Conditions of Use

PRIVACY POLICY
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

SECURITY POLICY
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

REFUND POLICY
We offer 30 Money Back Guarantee on almost every product we offer. Please call customer service at 515-494-5800, in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.

SHIPPING/DELIVERY POLICY
Please be assured that your items will ship out about two days after purchase. We will show you some available shipping options during your checkout process. We use United Parcel Service (UPS) for all deliveries. If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. UPS deliveries occur Monday through Friday, excluding holidays.

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